Customer Support

How can we help you?

I am looking for more information about the plan before I apply

Call us at 1-877-363-2773, Monday to Friday, 8 a.m. to 8 p.m. ET.
Or contact Daniel Kickham, Plan Advisor, KB Benefits:
780-242-4828
Email

I have a question about the application I submitted

Call us at 1-877-363-2773, Monday to Friday, 8 a.m. to 8 p.m. ET.

I have a question about my coverage in force

Call us 1-877-363-2773, Monday to Friday, 8 a.m. to 8 p.m. ET.

You can also find what’s covered under your plan by going to the ‘Your Coverage’ section of your Securian Canada Portal account.

I would like to make a change or correction to my current coverage

Call us at 1-877-363-2773, Monday to Friday, 8 a.m. to 8 p.m. ET.
Or contact Daniel Kickham, Plan Advisor, KB Benefits:
780-242-4828
Email

I have a question about my claim or the claims process

Call us at 1-877-363-2773, Monday to Friday, 8 a.m. to 8 p.m. ET.

You can also check the status of your submitted health or dental claim by following these steps:

  1. Log in to your Securian Canada Portal
  2. Click Get Started under Health & Dental Portal
  3. Check the claim status from the dashboard under Your Recent Claims
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Contact us

Call us at 1-877-363-2773
Mon to Fri 8:00 a.m. to 8:00 p.m. ET