Creditor Insurance Digital Claims Portal
A seamless claims experience at your customers’ fingertips
Securian Canada’s Creditor Insurance Digital Claims Portal offers a streamlined, direct-to-carrier claims experience to your customers, enabling them to submit and track creditor insurance claims directly via a digitized platform.
The reimagined, modern platform gives claimants a direct line of sight into their claim status, making the claims process faster, simpler and more automated for both financial institutions and their customers.
Available in English and French, the Creditor Insurance Digital Claims Portal is simple to use and accessible online 24/7. It accelerates the end-to-end claims process, in turn promoting operational efficiencies for organizations and faster turnaround times.
Whether your customers are submitting, reviewing or tracking a claim, the Creditor Insurance Digital Claims Portal puts essential tools and resources at their fingertips, helping deliver a more seamless experience for everyone involved.
Claims made simple.
Watch this short video to see how Securian Canada’s Creditor Insurance Digital Claims Portal streamlines customers’ claims journey, from easy submission to real-time tracking, reducing turnaround times and improving lenders’ operational performance.
A reimagined, modern digital claims experience
Thanks to a streamlined submission process, customers now have a straightforward, personalized self-serve journey – available wherever they are, whenever they need it.
Designed to be intuitive and provide customers with clear guidance throughout each stage of the claims process.
Enhances the overall client experience and assists in reducing claim submissions at branch locations, where manual/paper-based completion is necessary.
Multi-channel submission process, reducing call centre inquiries and in-branch traffic.
Supports submissions for critical illness, disability and job loss for all lending products.
Key features at a glance
Profile creation with two-factor authentication for returning users.
Live notifications and updates to claims status.
Detailed status dashboard.
Fully bilingual, available in English and French.
Access to portal via customers’ financial institution’s website.
Partner with a team that's got your back.
Whether you're exploring new opportunities or looking to evolve an existing program, we're ready to help. Together, we can design insurance solutions that create meaningful value for your business and the people you serve.