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Credit card balance protection

Give your customers and members a flexible way to protect their credit

As financial pressures continue to grow, more Canadians should have access to support that can help protect their financial well-being.

Our credit card balance protection insurance solutions help your customers and members make payments when a covered loss occurs while limiting your exposure to lending risk. Our insurance products are designed to be simple and for all stages of life, making it easier for more Canadians to get the protection they need, when they need it most.

That’s what insurance should feel like.

What you can expect from a credit card balance protection program

With our credit card balance protection insurance program, we make things easy for people who need insurance, and those who help them get it.

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A program that creates value

From designing flexible financial risk models to managing seamless implementations, our proven approach creates long-term value, builds trust with your customers and members, and helps your business grow.

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A simpler experience

Our solutions are integrated into your existing programs, making them easier to launch, manage and scale. From start to finish, we’re with you every step of the way – from implementation to easy reporting and robust analytics.

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Digital investments

We’re laser focused on digital innovation and are constantly designing new digital tools to better support our clients and their customers and members. Integrate our digital architecture into your own or choose a standalone digital product.

One solution, multiple options

Expand your credit card balance protection offerings with insurance that’s built for the everyday needs of everyday people.

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Life and accidental death insurance

Pays off all or part of a customer or member's outstanding balance in the event of death from a covered cause, including accidental death.

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Critical illness insurance

Pays off all or part of a customer or member's outstanding balance following diagnosis of a critical illness.

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Disability insurance

Makes minimum monthly payments on a customer or member's outstanding balance for a set period should they become unable to work due to illness or injury.

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Involuntary unemployment insurance

Makes minimum monthly payments on a customer or member's outstanding balance for a set period should they become unemployed through no fault of their own.

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Involuntary loss of self-employment insurance

Makes minimum monthly payments on a customer or member's outstanding balance for a set period if they lose their self-employment income.

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Always innovating to better serve you

Our cutting-edge technology does more than make insurance accessible, it creates real value for our clients.

Creditor Insurance Digital Claims Portal

Smoother, faster and more flexible. Our Creditor Insurance Digital Claims Portal makes it easy for your customers and members to submit claims without waiting on hold or visiting a branch. Thanks to real-time updates, a detailed status dashboard and secure login to a personalized portal, your customers can self-manage their own claims right from your website.

Decades of excellent service and accessible financial protection

Insurance should feel simple. That’s why our solutions are designed to be intuitive, accessible and built for the way all kinds of people live today.

For the organizations we work with, we offer decades of experience in underwriting successful programs that result in increased customer engagement and revenue opportunities. For their customers and members, we offer financial protection that’s simple to understand and easy to access.

That’s what insurance should feel like.

Partner with a team that's got your back.

Whether you're exploring new opportunities or looking to evolve an existing program, we're ready to help. Together, we can design insurance solutions that create meaningful value for your business and the people you serve.

Work with us