Financial institutions and other lenders
A trusted insurance solutions provider that understands your business
With decades of experience as an insurance solutions provider for financial institutions and other lenders, we understand all your insurance regulatory and compliance needs. We also know how to design simpler solutions that work for your business model, and for your customers and members. From implementation support to ongoing service, we’re as invested as you are in making your insurance protection program a success.
A seamless, customer-first digital experience anchored in financial well-being
With an intuitive user interface, our Creditor Insurance Digital Discovery Tool is designed to help your customers and members discover their true insurance needs with easy end-to-end visualization. Additionally, our Creditor Insurance Digital Claims Portal provides customers and members with a direct-to-carrier experience, enabling online claim submissions and real-time status tracking through a personalized, secure portal.
Designed for regulatory confidence and compliance
We offer a suite of credit protection insurance solutions that work for a diverse range of Canadians to cover their credit protection needs. We not only understand your complex regulatory and compliance needs but also have deep expertise in serving large-scale credit protection insurance portfolios.
Best-in-class operational support and TPA services
We provide operational support and third-party administration (TPA) services, backed by a collaborative model that adapts to your needs. From designing flexible financial risk models to managing seamless implementations, our proven approach creates long-term value, builds customer and member trust and helps your business grow.
Products designed for life
Easy to understand and easy to sell, our credit and personal protection solutions financially safeguard your customers and members from life’s unexpected events.
Our core offering
Credit card balance protection: covers outstanding balance on a credit card with options for life, disability, critical illness and job loss protection.
Mortgage and loan protection: covers mortgages and personal loans with options for life, disability, critical illness and job loss protection.
Additional financial protection products
To help you deliver even more for your customers, we offer:
- Life, critical illness, health and dental insurance
- Guaranteed asset protection insurance
- Service contracts
- Extended warranties
- Auto loan protection
- More
Making insurance easier with digital-first solutions
Creditor Insurance Digital Discovery Tool
Digitize and standardize credit protection insurance discovery conversations in-branch or directly through your organization’s website. Our Creditor Insurance Digital Discovery Tool is a bilingual resource that helps your customers and members identify gaps in their coverage and enables lenders to find a solution that fits.
Creditor Insurance Digital Claims Portal
Smoother, faster and more flexible. Our digital claims portal makes it easy for your customers and members to submit claims without waiting on hold or visiting a branch. Thanks to real-time updates, a detailed status dashboard and secure login to a personalized portal, your customers can self-manage their claims right from your website.
Decades of excellent service and accessible financial protection
Insurance should feel simple. That’s why our solutions are designed to be intuitive, accessible and built for the way all kinds of people live today.
For the organizations we work with, we offer decades of experience in underwriting successful programs that result in increased customer engagement and revenue opportunities. For their customers and members, we offer financial protection that’s simple to understand and easy to access.
That’s what insurance should feel like.
Partner with a team that's got your back.
Whether you're exploring new opportunities or looking to evolve an existing program, we're ready to help. Together, we can design insurance solutions that create meaningful value for your business and the people you serve.